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ATMs

In addition to the surcharge-free ATMs at both Bank locations, there is an ATM at the Wood Dale Train Station and the Addison Courthouse. You also have access to over 32,000 surcharge-free ATMs in the STARSF network.
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Careers
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Employee Benefits
What is it Like to Work at Itasca Bank
JOB OPENINGS

Itasca Bank & Trust Co.

We are a community bank with a seventy-year heritage of values, ethics, and trust. We believe that our employees, quality products, exceptional service and technology create a distinctive, personalized banking experience that delights our customers. We empower employees to make decisions and give great service to our customers.

At Itasca Bank & Trust Co. we care about great work. We want high-performance people who are ethical, accountable, responsive, flexible, and adapt to a changing environment. To achieve success you must have great interpersonal skills and be dedicated to providing exceptional quality service to our customers.

We offer: Leaders who are down-to-earth, approachable and accessible; they know and value the talents and skills of each employee. A teaching environment where there are opportunities to learn more and do more. A positive environment where work/life balance is encouraged.


Assistant Branch Manager Roselle Location

As an Assistant Branch Manager you will be responsible for assisting the Branch Manager in operations, staff supervision and the overall success of the Branch. Assume authority and responsibility for the branch as an active member of the management team. Ensure team promotes full-service bank, instrumental in product promotion and referrals. Maintain a high standard of customer service to ensure accuracy and efficiency of transactions based on guidelines and set expectations.

Job Responsibilities:

  • Performs banker duties as scheduled to meet branch needs including operating a teller station and CSR desk.
  • Share responsibility for attaining branch goals with management team. Provide coaching and work direction to branch personnel. Assist Branch Manager with community outreach.
  • Cross-sell bank products and services based on customer needs. Ensure all team members are finding these opportunities and meeting set referral goals.
  • Resolve procedural questions referred by branch employees, interpret company policy, and determine reasonableness in deviating from policy to provide equitable service to customers while maintaining a focus on branch profitability. Serve as a resource to bank personnel when dealing with difficult situations and transactions.
  • Ensures branch staff is knowledgeable and adheres to compliance, protect customer privacy and reduce exposure to losses. Assist with investigation of special account inquires, including escalated customer issues, work with internal support departments.
  • Assist in the supervision branch staff work. Assist with interviewing and onboarding new personnel, provide on-the-job training, work direction and feedback, schedule staff to ensure departments are optimally staffed, initiate disciplinary action as necessary, assess productivity, and assist with preparation and delivery of performance appraisals.
  • Assist manager in all areas of the branch as required. Assume authority and responsibility for necessary management decisions.
  • Effectively multitask and support in all areas of branch functions, including building maintenance.
Minimum Qualifications:
  • 2-3 years of banking experience in supervisory or management role.
  • High school education or equivalent.
  • Demonstrated ability to supervise, train, coach and motivate others to achieve goals.
  • Demonstrated problem solving and conflict resolution skills.
  • Ability to calmly diffuse and manage challenging situations.
  • Strong communication and interpersonal skills.
  • Strong organizational skills.
  • Strong knowledge of banking core & support applications.
  • Reliable, dependable and responsible.
  • Physical requirements for the job include: sitting, standing, climbing, lifting up to 25 lbs.
Work Hours: Monday – Friday 8:45 a.m.-5:00 p.m., Saturday 8:00 a.m.- 1:00 p.m.

Tellers -  Itasca Location

The teller is usually the first person our customers see when they come to the bank. Tellers perform transactions which include deposits, withdrawals, loan payments, check cashing, etc., while maintaining accuracy, and having a friendly demeanor with customers and coworkers. Itasca Bank & Trust co. also provides quarterly online training to help keep you up to date and knowledgeable of banking policies and procedures. Itasca Bank & Trust Co. is a private, locally owned community bank, with locations in Itasca and Roselle, IL.

Part-time Teller Itasca Location

Job Responsibilities:

  • Listen effectively to customers' requests and promptly take the necessary action to assist them.
  • Utilizes knowledge of the Bank's products and services to make effective referrals.
  • Accepts coaching, implements feedback from reviews to improve job performance.
  • Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the Bank.
  • Takes accountability and ownership for quality of work.
  • Balances speed and accuracy when processing transactions.
  • Works to troubleshoot and resolve problems before external or internal customers are negatively impacted.
  • Takes the initiative to follow-up, escalate or seek additional resources to ensure customer satisfaction in a timely manner.
  • Communicates with other team members in a respectful and professional manner.
  • Protects the Bank and its customers by maintaining a high level of security awareness.
  • Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
  • Attends all required bank training and adapts concepts and procedures.
  • Is able to trouble shoot and resolve problems with equipment (ATM's, CSPI, etc.).
Minimum Qualifications:
  • 1 year of cash handling and customer service experience required
  • 1 year of bank teller experience preferred
  • High School diploma or GED
  • Ability to perform calculations, proficient computer skills
  • Models positive and supportive behavior
  • Delivers excellent customer service
  • Effective communication skills
  • Strong attention to detail
  • Ability to cross-sell products
  • Proven track record of success working in a team environment
  • Professional demeanor
  • Ability to work a flexible schedule including evening and weekends
  • Physical requirements for the job include: sitting, standing, climbing, lifting up to 25 lbs.

Part-time Work Hours: Monday-Friday 3:00 p.m.-7:00 p.m., Saturday, 6:30 a.m. - 1:00 p.m.


Full-time Teller Itasca Location

Job Responsibilities:

  • Perform all teller duties including processing transactions received from customers, other areas of the bank and performing all facets of Branch Capture.
  • Handling cash with a high level of accuracy.
  • Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank.
  • Takes accountability and ownership for quality of work
  • Balances speed and accuracy when processing transactions.
  • Listen effectively to customers’ requests and promptly take the necessary action to assist them.
  • Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals.
  • Protects the Bank and its customers by maintaining a high level of security awareness.
  • Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements.
  • Will follow all standard operating procedures.
  • Attends all required bank training and adapts concepts and procedures.
  • Perform other work related duties as assigned.

Minimum Qualifications:

  • 1-2 year of cash handling and customer service experience required
  • 1-2 year of bank teller experience preferred
  • High School education or equivalent
  • Ability to perform calculations
  • Proficient computer skills
  • Models positive and supportive behavior
  • Delivers excellent customer service
  • Effective communication skills
  • Strong attention to detail
  • Ability to cross-sell products
  • Proven track record of success working in a team environment
  • Professional demeanor
  • Ability to work a flexible schedule including evening and weekends
  • Ability to work and multi-task in a fast paced environment
  • Physical requirements for the job include: sitting, standing, climbing, lifting up to 25 lbs.
Work Hours: Monday – Friday 11:00 a.m. - 7:00 p.m., Saturday 6:30 a.m.-1:00 p.m.                               


Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. For additional information, please contact our Human Resources Department at Itasca Bank & Trust Co. (630)773-0350 or fax resume to (630)773-4713.




Employee Benefits

The following is a general list of benefits that are offered to all full-time Itasca Bank & Trust Co. employees. Benefits noted with an * also are available to part-time Itasca Bank & Trust Co. employees.

•401K /Profit Sharing Plan*
•Medical Plans
•Dental Plans
•Life Insurance
•Long Term Disability Insurance
•Flex Savings Account
•Banking Services*
•Educational Opportunities
•Employee Assistance Program*
•Provides & Requires Professional Attire*

 Paid Time Off Including: 
•Vacation
•Personal
•Sick

What is it Like to Work at Itasca Bank Itasca Bank & Trust Co.
  • Is a community bank with a seventy-year heritage of values, ethics, and trust.
  • Is a responsible citizen and leader in our communities which make us proud to work here.
  • Believes that our employees, quality products, exceptional service and technology create a distinctive, personalized banking experience that delights our customers.
  • Empowers employees to make decisions and give great service to our customers.
  • Has loyal customers, some who have banked with us for generations. We also have loyal employees; our average tenure is ten years.
  • Listens to our customers and our employees.
  • Cares about great work. We want high-performance people who are ethical, accountable, responsive, flexible, and adapt to a changing environment. To achieve success you must have great interpersonal skills and be dedicated to providing exceptional quality service to our customers.
We offer
  • Leaders who are down-to-earth, approachable and accessible; they know and value the talents and skills of each employee.
  • A teaching environment where there are opportunities to learn more and do more. We promote from within whenever possible.
  • Meaningful work; we enjoy helping our customers and the relationships we have built with them.
  • An open line of communication with employees regarding all aspects of the Bank’s goals, operations and financial performance.
  • A positive environment where work/life balance is encouraged.
  • Teamwork across the entire organization; we know we can depend on each other.
  • An atmosphere that encourages camaraderie and includes celebrations and recognition.
Announcing Visa Wallet Pay Solutions. Using your Itasca Bank debit card and mobile device is easy and secure. Learn More Introducing Card Valet. Control your debit card with your mobile device. Learn More

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